Terms and Conditions
The customer represents that he/she is the owner or authorized representative of the owner/lessee of the referenced vehicle(s). The customer will authorize and appoint TOR-TOLL LLC , PO Box 89, City Island, NY 10464 (“TORTOLL”) as its sole agent and representative to review and negotiate tolls, violations, and/or late fees that may have been assessed against the listed plates at toll facilities of the MTA Bridges and Tunnels, Port Authority of NY/NJ, The New York State Thruway Authority, or any other tolling authority that is a member of the EZPass© Consortium and administered and/or processed by Conduent (collectively, the “tolling authorities”).
The customer will authorize TORTOLL to communicate on its behalf with the tolling authorities and receive copies of any documents issued by the tolling authorities concerning my/our accounts including but not limited to printouts, spreadsheets, correspondence, agency settlement offers and copies of alleged violations as necessary to review the accounts. The customer will designate TORTOLL as its sole agent to receive any such communications from the tolling authorities. The customer understands that TORTOLL is acting as registrant’s agent and that TORTOLL is not an employee or agent with MTA Bridges and Tunnels, Port Authority of NY/NJ, The New York State Thruway Authority, Conduent, or any other tolling authority that is a member of the EZPass© Consortium. The customer understands that pending any resolution of their dispute; tolls and/or fees may continue to be assessed and further agrees and understands that TORTOLL may not be aware of amounts owed by the customer, who continues to bear sole responsibility for any such amounts. The customer shall promptly, upon request from TORTOLL, provide documentation and information needed to resolve any disputes with the tolling authorities.
The customer further agrees that he/she is responsible for the prompt payment of any tolls and late penalties that may become due and understands that if any reductions we obtain are not promptly paid, any such reductions in penalties or fines may be reinstated by the tolling facilities. The customer understands that no representations or guarantees have been made as any dollar amount of any savings or reductions or whether, in fact, any reductions will be obtained at all. Any disputes hereunder are to be resolved by arbitration within the City and State of New York and the local laws of New York State control.